How It Works

How the Small Pay payroll loan process works

A clear, structured process from employee application to payroll deduction — with Small Pay handling the lending, while your business stays focused on payroll only.

At a glance
1
Employee applies Directly through Small Pay
2
Small Pay assesses Independent approval process
3
Repayment via payroll Structured deductions over time

What this process is designed to do

This is not just a funding mechanism. It is a structured way to remove salary advance requests from your internal workflow and replace them with a clear external process.

Take requests out of HR and management

Employees no longer need to ask managers, HR, or payroll directly when they need short-term support.

Create a repeatable structure

Every application follows the same defined process, rather than being handled differently each time.

Keep payroll involved only where necessary

Payroll’s role is limited to the deduction itself once the structure is in place.

Step-by-step process

This is the full journey from application through to repayment.

1

Employee submits an application

The employee applies directly through Small Pay when they need short-term financial support. This application is handled outside of your business.

2

Small Pay assesses the application

Small Pay reviews the application using its own lending criteria and approval process. The employer is not involved in the lending decision.

3

Approved loan is issued

If the application is approved, the loan is issued directly to the employee by Small Pay. No funds move through the employer.

4

Repayment schedule is set

A repayment plan is agreed and aligned to the employee’s payroll cycle so deductions can happen in a clear, predictable way.

5

Payroll deduction is processed

The agreed repayment amount is deducted through payroll over time. This is the employer’s main role in the process.

Who does what

The process only works cleanly if responsibilities are clearly separated.

Employer role
  • Confirm the payroll deduction structure during setup
  • Process deductions in each payroll cycle
  • Support the rollout of the benefit internally
Small Pay role
  • Handle applications directly with employees
  • Assess and approve loans
  • Issue and administer the loans
  • Manage the lending relationship and repayment structure

How payroll fits into the process

Payroll is involved only where it needs to be: repayment.

Once the employer is set up, the payroll function is simple. Payroll applies the agreed deduction amount during the normal cycle and does not need to manage individual funding requests or ad hoc changes.

This keeps the role of payroll clear and contained. It avoids the disruption of off-cycle adjustments and removes the need for informal tracking.

Payroll does not:
  • Review applications
  • Approve loans
  • Issue funds
  • Manage loan administration

What implementation looks like

The setup is straightforward and designed to work alongside your existing payroll structure.

Initial alignment We align on payroll structure and deduction requirements.
Employer onboarding Your business is onboarded and the process is defined clearly.
Employee rollout The benefit is introduced internally so employees know how to access it.
Ongoing operation The system runs independently, with payroll handling deductions each cycle.

Want to see how this would work in your business?

We can walk you through the structure, the payroll setup, and what would be required on your side.